Password Reset

If you lose access to your VPS or need to change the root credentials, you can generate a new root password directly from the dashboard. The new password is created by the hypervisor — resetting it will restart the VPS.

Resetting the Password

1. Open your VPS in the dashboard
2. In the General section, click Root Password
3. A panel opens showing the current password (masked by default)
4. Hold the Hold to Reset Password button for 2 seconds to confirm

A new password is generated and displayed in the panel. You can reveal it with the show/hide toggle and copy it with the copy button.

How It Works

The password is generated automatically by the hypervisor — you cannot choose a custom password. The VPS is restarted during the process so the new credentials can be applied. This works on all supported operating systems.

Once the VPS has restarted, use the new password to log in via SSH or VNC. If you have SSH key authentication configured, the password change does not affect key-based logins.

When to Use Password Reset

• Locked out — you forgot or lost the root password
• Security incident — you suspect the password has been compromised
• Initial setup — you want to replace the default password after provisioning
• Team handover — rotating credentials when team members change

Permissions

Resetting the password requires collaborator access or higher. Read-only users can view the current password but cannot generate a new one.

Troubleshooting

"Reset failed" — the provider could not generate a new password. Verify the VPS is accessible and try again. If the problem persists, contact support.

New password doesn't work — make sure you copied the password correctly, including any special characters. If SSH key authentication is enforced and password login is disabled in your SSH configuration, you need to enable password authentication first or use the VNC console.