Billing & Payment

All services on Sitequest use recurring subscriptions. This page explains how billing works for VPS servers and domains.

VPS Billing

Billing Intervals

You can pay for your VPS on a monthly or yearly basis. Yearly billing is charged as a single payment covering 12 months at a discounted rate. The discount is applied automatically when you select yearly billing during checkout or on the Resources page.

Resource Upgrades

You can upgrade your VPS resources (CPU, RAM, storage) at any time from the Resources tab in your dashboard. Upgrades are processed immediately after payment.

How Upgrade Pricing Works

When you upgrade, you are charged a one-time pro-rated amount that covers the price difference between your current and new configuration for the remaining time in your current billing period.

Example: You are 15 days into a 30-day billing cycle and upgrade from 2 to 4 CPU cores.

1. The system calculates the monthly price difference between your old and new configuration
2. It determines how many days remain until your next payment date (15 days in this case)
3. You pay only the difference for those remaining days: price difference x (15 / 30)

After the one-time payment is confirmed, your VPS is upgraded immediately. Starting from your next billing date, your subscription amount reflects the new configuration at the full monthly or yearly rate.

Upgrades with Interval Change

If you change resources and switch your billing interval at the same time (e.g., upgrading CPU cores while also switching from monthly to yearly), the pro-rated charge is calculated using the yearly rate for both the old and new configuration. This ensures you benefit from the lower yearly price right away.

Switching Billing Interval

You can switch between monthly and yearly billing without changing resources. This is done from the Resources tab by toggling the billing period and pressing the switch button.

What Happens When You Switch

• No immediate payment. Your current billing period is already paid for, so nothing is charged right away.
• Your next payment changes. The next scheduled payment will use the new interval and amount.
• Yearly to monthly: Your next payment happens on the original next payment date, but at the monthly rate going forward.
• Monthly to yearly: Your next payment happens on the original next payment date, but covers 12 months at the discounted yearly rate.

Your VPS is not affected by interval changes — it continues running without interruption.

VPS Cancellation

When you cancel a VPS subscription:

• Your VPS remains fully operational until the end of the current billing period
• No further payments are charged
• After the billing period ends, the VPS is suspended

If you change your mind before the period ends, you can reactivate the subscription from the Billing page.

Domain Billing

Pricing and Interval

Domains are billed yearly (every 12 months). The price depends on the TLD (.com, .de, .io, etc.) and is the same for registration, renewal, and transfer.

After you register or transfer a domain, a recurring subscription is created that automatically renews your domain each year before it expires.

Renewals

Domain renewals happen automatically. As long as your payment method is valid, your domain is renewed before it expires — no manual action required. Each renewal generates an invoice you can download from the Billing page.

Domain Cancellation

When you cancel a domain subscription:

• Your domain remains active and resolves normally until the end of the current billing period
• Auto-renewal is disabled at the registrar
• No further payments are charged
• After the paid period expires, the domain is released

If you change your mind before the period ends, you can reactivate the subscription to re-enable automatic renewal.

How Consolidated Billing Works

All your resources on the same billing interval are combined into a single recurring payment. Instead of receiving a separate charge for each VPS and domain, you receive one monthly invoice and/or one yearly invoice.

This benefits you in two ways:

• Lower costs. Each payment transaction incurs processing fees. By consolidating all resources into one charge, we avoid per-transaction overhead and pass those savings on to you through lower prices.
• Less clutter. You receive one invoice per interval instead of one per resource -- fewer emails, fewer line items to reconcile, and a cleaner billing history.

How Your Payment Amount Is Calculated

Your recurring payment amount equals the sum of all active resource prices on that interval. When you add, upgrade, or cancel a resource, the next payment is automatically adjusted.

Example: Cancelling One Resource

You have two VPS servers and a domain, all billed monthly:

On April 1, your payment of EUR 31.50 is charged, covering April 1--30 for all three resources.

On April 15, you cancel VPS "db-1".

What happens:

1. VPS "db-1" continues running until April 30 (the period you already paid for)
2. Your next monthly charge (May 1) drops to EUR 13.50 (only VPS "web-1" + domain.com)
3. No partial refund is issued -- you keep using the server until the paid period ends
4. After April 30, VPS "db-1" is suspended and eventually deleted

If you change your mind before April 30, you can reactivate the subscription and the payment amount goes back to EUR 31.50.

Example: Adding a Resource Mid-Cycle

If you purchase a new VPS on April 15 while your existing subscription renews on May 1:

1. You pay the full price for the new VPS at checkout (covering April 15 -- May 14)
2. Starting May 1, the new VPS is included in your consolidated monthly charge
3. Your May 1 payment reflects the total of all active resources

Subscription Management

All active subscriptions — VPS and domains — are visible on the Billing page in your dashboard. From there you can:

• View upcoming payment dates and amounts
• See past invoices and download receipts
• Cancel or reactivate subscriptions